- Dashboard
- Job Detail
WHAT WE ARE LOOKING FOR:
Do you want to help create core memories for the guests? We are seeking a punctual, detail-oriented individual who thrives in a fast-paced environment and is excited for the opportunity to create guests for life. Blue Crew is a fun, high-energy Brand Ambassador Team that is in constant interaction with Blue Mountain guests. These team members are likely the first point of contact our guests have when arriving at the mountain, so it is critical that the supervisor mentors team members to provide genuine, courteous, and helpful customer service that generates the ‘Wow!’ factor.
Requirements:
- Excellent verbal communication skills and a willingness to initiate guest contact in a friendly manner.
- Ability to teach and mentor team members to deliver excellent guest services
- Recruit, schedule, and train team members
- Must be willing to work outdoors
- Ability to focus attention on guest needs, always remaining calm and courteous
- Timely and reliable attendance is essential even in inclement weather and must be available to work a flexible workweek including holidays and weekends
- Knowledge and passion about skiing and snowboarding, marketing, and guest relation
- Must be 18 years of age.
WHAT YOU CAN EXPECT:
- Greeting and interacting with guests in and around facilities as well as on the mountain
- Providing guests with direction and assistance
- Extensive resort knowledge or where to find the answer for guests
- Crowd entertainment on high-volume days
- Collecting emails for guest research
- Recruit, develop and retain top talent.
- Distributing promotional swag to guests
- Representing Blue Mountain at on and offsite promotional activities and events
WHAT WE CAN OFFER YOU: We offer the opportunity to join a growing company with over 40 years in the hospitality industry and be a part of setting a new standard of excellence in guest satisfaction. We understand the importance of both personal and professional growth and support our team members in achieving their goals. Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work!
WHY IT’S SO GREAT TO WORK FOR BLUE MOUNTAIN RESORT: Blue Mountain Resort offers an environment that encourages personal and professional growth, collaboration, safety, and fun. We are committed to fostering a rich learning environment based on individual talents and goals. Together we strive to cultivate a community based on trust and respect.
This job description is a general outline of the responsibilities and duties. Additionally, it is not limited to these specifications and is subject to revision by Blue Mountain Resort at any time.
Job offers are contingent upon successful completion of a drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.
Blue Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.
