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The ideal Ski Instructor for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests. This position will be an important member of the Snowsports team, providing lessons that help to develop a love of skiing/snowboarding, develop the guest's confidence, create a lifetime of memories for the guest and teach the safety of the sport.
WHAT WE EXPECT FROM YOU:
- Teach skiing/snowboarding in a professional, student-centered, and outcome-based experience
- Deliver lessons that our guests find rewarding and inspirational
- Be available for teaching duties as assigned by the Director/Supervisor
- Be at the area on time and ready to work when scheduled
- Work effectively and cooperatively as part of a teaching team
- Provide practical, high-value instruction that will enhance snowsports enjoyment and safety
- Comply with the Rules & Guidelines of the Snowsports School as well as the policies set forth in the Bear Creek Mountain Resort and Conference Center Employee Handbook
- Demonstrate professional conduct at all times
- Comply with all Southern Management's policies and procedures
- Perform various other duties as assigned by the Director/Supervisor
- Give knowledgeable, friendly, prompt service
- Increase the number of guest compliments
WHAT WE EXPECT FROM ALL BCMR TEAM MEMBERS:
- Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Director/Supervisor
- Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
- Contribute to the team's success by accomplishing tasks and assisting with projects as needed
- Maintain knowledge and compliance with departmental policies, service procedures, and standards
- Availability during peak operating times, i.e.: weekends, holidays and special events
- Work as a team member to ensure our guests have the best possible experience
- Understand emergency procedures and be able to apply them when necessary
- Report any incidents, property damage or injuries immediately to the Director/Supervisor
- Attend department meetings and training sessions as necessary
- Other duties as assigned by the Director/ Supervisor
- Support Southern Management's Mission, Vision, and Values
- Comply with Bear Creek and Southern Management's policies and procedures
- Must be at least 16 years old by December 1st of the current season
- Successfully complete Instructor Training Course offered by the school
- Must have or be willing to obtain state mandated child abuse and criminal history clearances
- Intermediate skiing skills and be willing to expand and improve those skills
- Possess good communication and interpersonal skills
- Should demonstrate strong teaching skills
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